FAQs

Do you ship internationally?

Yes, we ship to most countries across the globe.  It is best to contact us before placing an International order, so that we can discuss the best ways to ship your instrument securely.  Please email [email protected].

Where are these instruments made?

In many cases, Phoenix Music is responsible for the manufacturing and / or customization process for the instruments we sell.  There are other instruments that are made in various parts of the world, from England, Norway, Germany, Taiwan and China.  Many of our foreign made instruments have US designers or US design influences in what is produced.  We only source the highest quality instruments available, at each price level.  This ensures you are always getting the best instrument that you can to meet your budget.

Do you work with schools, government agencies etc.?

Yes, we do.  Need a bid?  Want to discuss your exact need?  Send us an email and we will contact you to discuss your needs.

Can I talk to a real person on the phone?

Absolutely!  You can call us at 833-5PHOENIX   (833-574-6364)